SMS Opt-Out Instructions
Last Updated: February 18, 2026
SMS Unsubscribe Request
To immediately stop receiving SMS messages from DM18 Pure, you have several convenient options available. Simply reply STOP to any text message you've received from us, and you will be automatically removed from our SMS communication list within minutes.
- Text STOP to any DM18 Pure SMS message
- Email our support team at [email protected]
- Call us directly at +1 (628) 214-1556
- Text HELP for additional assistance options
Unsubscribe Confirmation & Processing
Once your opt-out request is submitted, you will receive a final confirmation message acknowledging your unsubscribe request. This confirmation serves as verification that your phone number has been successfully removed from our SMS marketing database.
- Instant confirmation message sent upon opting out
- Complete processing within 24-48 hours
- No additional marketing messages after confirmation
- Transactional messages may still be sent for active orders
Re-engagement Options
Should you decide to resume receiving SMS updates, promotions, and product notifications from DM18 Pure in the future, you can easily re-subscribe at any time through our website or by contacting our customer service team.
- Visit dm18pure.com to re-enable SMS notifications
- Contact support to reactivate your SMS subscription
- Opt-in through future promotional campaigns
- Update preferences instead of completely unsubscribing
Customer Support Resources
Our dedicated support team is available to assist with any questions regarding your SMS subscription preferences, account management, or technical issues you may experience during the opt-out process.
- Email support: [email protected]
- Phone support: +1 (628) 214-1556
- Text HELP for immediate automated assistance
- Online help center available at dm18pure.com/support
Message Types & Frequency Information
DM18 Pure SMS communications include product updates, exclusive offers, order notifications, and important account alerts. By opting out, you will no longer receive promotional content, though essential transactional messages may continue for active services.
- Promotional offers and discount notifications
- New product announcements and updates
- Account alerts and security notifications
- Order confirmations and shipping updates (transactional)
Data Privacy & Retention
Your privacy is our priority. Upon opting out, your phone number will be maintained in our suppression list to ensure compliance with your preferences, while your personal data handling continues to follow our comprehensive privacy policy available on our website.
- Phone number added to permanent suppression list
- Personal data handled per privacy policy guidelines
- Opt-out preferences synchronized across all systems
- Regular compliance audits ensure request fulfillment